FAQ & Shipping

What is your return/exchange policy?

Any product can be returned for store credit or exchanged for a different size (if available) within 30 days of order receipt. All returns and exchanges must be unworn, in the state you received it.

 

I was sent or ordered the wrong product or size. What do I do?

Please notify us! We will work to solve the problem as quickly as possible, sending you a prepaid return label to return merchandise with.

 

Are your clothes true-to-size or should I order a size up/down? Do they shrink in the wash? 

Our clothes do shrink in the process by about half a size. They are triple washed and pre-shrunk. Tie-dye care instructions are included on all labels. Wash cold with like colors, no bleach, dry on low. 

 

Where can I try on your products?

Come visit us at Jammin On Vegas, 1401 S Main St, Las Vegas, NV 89104.

Check our Facebook page to see what concerts and events we will be at, and our newest and most colorful tie dyes!

 

Which products are already made and ready to ship? 

Most products are ready to ship and are processed within 1-2 business days, tie dyes included. However, some printed products, like tapestries and blankets, require additional time and are usually processed within 1-2 weeks. They will ship from our print shop in California.

 

How can I keep up to date on sales and new products?

Check our Facebook and Instagram page for frequent updates on sales and promotions.

 

What is your shipping policy and costs? 

We ship from our retail store in Las Vegas Nevada. 

Standard shipping in the U.S. is a flat $5 rate and will be delivered within 3-5 days. 

Priority Mail is $15 and typically delivered within 1-3 days.

Contact us at office@jammintiedye.com for any questions.